Night Shift Support

Serversupportz is dedicated to providing incredible Shared,
VPS, Dedicated and Optimized hosting solutions.

Night Shift Support

Serversupportz is dedicated to providing incredible Shared,
VPS, Dedicated and Optimized hosting solutions.

Night shift support

No doubt, 24×7 support availability is one of the key elements for your customer satisfaction. Assuring dedicated, expert, viable hosting support and sever administration during non-business hours is a daunting task. It is especially difficult if your clients are in different time zones. Our dedicated night hour hosting support plan provides all levels of helpdesk support and server management during nights so that you can enjoy your sleep without worrying about server outages or busy ticket queues at midnights or in the wee hours of the day.

Team Plans – Night shift support

  • 24×7 Support Coverage
  • Certified Engineers
  • Industry Level of Engineers
  • 24/7 Server Monitoring
  • Instant Messenger Support
  • Number of clients per team
  • Number of servers
  • Number of tickets*
  • Number of staffs
  • Helpdesk Support
  • Response time guarantee
  • Resolution time guarantee
  • Backup management
  • Daily Report (On-Demand)
  • Video Chat (On-Demand)
  • Data migration
  • Disaster Recovery
  • Team setup time
  • No Setup fees
  • Total number of staffs (including AM & QA)

Starter

From

$647.00
/month

  • L1
  • 2
  • 30
  • 25L1/6L2/3L3
  • 4
  • 15
  • 3 hours (99%)
  • No
  • Websites
  • No
  • 2 days
  • 6

Plus

From

$800.00
/month

  • L2
  • 2
  • 80
  • 40L1/12L2/6L3
  • 4
  • 15
  • 3 hours (98%)
  • No
  • Servers
  • No
  • 2 days
  • 6

Ultimate

From

$950.00
/month

  • L3
  • 2
  • 30
  • 50L1/20L2/10L3
  • 4
  • 15
  • 1 hour (95%)
  • No
  • Datacenter
  • No
  • 2 days
  • 5

Our Partners