This site is owned and operated by Serversupportz. Serversupportz takes privacy issues seriously and wants to protect your rights. We understands and respects your concerns regarding privacy and make your online experience satisfying and safe.Please make sure you understand our policy on this matter and feel free to contact us if you have any questions or issues regarding our Privacy Policy

General

Serversupportz collect two types of information from the users:

1. Information used for Accounts/Billing Purpose

Kindly share your contact information such as Name, Email address and name of the company you represent with our sales or support team, . We use this information to contact you about the services on our site. The details will help us contact you if we face problem while processing your order.

2. Information used for rendering Support Service

If you order a service from us, we request certain personal information from your end on your order form. You are requested to provide the details such as authorized email address, billing address, online chat accounts, server details, helpdesk details etc. In order to resolve issues, we may have to login to servers remotely, communicate with your customers and/or conduct research on proper fixes. Information that users provide through secure & voluntary submissions.

Cookies

We may use session cookies to make it easier for you to navigate our site. The cookie itself does not contain Personal Information although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. You can refuse cookies by turning them off in your browser. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following the instructions provided in your internet browser

Logging

General Information is collected automatically when you access our website. We use your IP address to identify your location/country when you use our website. We also record the information such as, the page you visited more, the time you spend in our website, the number of visit you made and if you are referred from any other websites or links.

Sharing of Information

We will not share information about individual users with any third party, but upon failure to pay for invoiced services, Serversupportz. at it’s digression, may provide information to law-enforcement, credit, fraud and/or debt recovery agencies.

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