Privacy Policy

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Serversupportz is owned by Tranzmedia Netvision Pvt Ltd and we consider the Privacy Strictly to protect Customer Rights. We pay due respect to customer safety and privacy.  Please feel free to contact us if you have any questions or issues regarding our Privacy Policy

  • Frequent Audits for Our Server Security.
  • Use Strong passwords with monthly modifications.
  • Restricted access to Secured information
  • SSL Certification & Encryption

General

Serversupportz collect the information from the users for the purposes as stated below:

Customers can share Name, Email ID, Company name with Sales Team to use them to contact you to describe the services available on our website.  This can assist to avoid any problems while processing the Order.

Information required on your Order form that would include authorized email address, billing address, online chat accounts, server details, helpdesk details etc.  Remote server access can be also taken to resolve the issues at a faster pace.

Cookies

Using session cookies enables the customers to navigate our site.  This would enable us to assist you to the site you have provided us with.  The session expires once you close the browser, and you can remove persistent cookies that lies in your hard drive for a longer period of time.

Logging

On accessing our website, General Information is collected automatically. We use your IP address to identify your location/country when you use our website. Details of your page visits, duration, number of visits, referrals from other sites etc. are logged.

Sharing of Information

Customer data will not be shared to a Third Party in any ways.  In case, of any repeated defaults in payments, we might report them to law-enforcement, credit, fraud and/or debt recovery agencies.

 

NON DISCLOSURE AGREEMENT

A NON-DISCLOSURE AGREEMENT (the “Agreement”) refers to any data or information that is proprietary to the Disclosing Party and not generally known to the public, whether in tangible or intangible form, and is disclosed whenever and however, including, but not limited to:

any ideas, reports, data, know-how, works-in-progress, designs, development tools, specifications, computer software, source code, object code, flow charts, databases, inventions, information, and trade secrets; and any other information that should reasonably be recognized as confidential information of the Disclosing Party;

In exchange for the disclosure of certain proprietary and confidential information, the parties agree to maintain a confidential relationship (“Confidential Information”).

Confidential Information

Confidential Information is either not widely known outside the company or is legally protected. Information in any form, such as written documents/records or electronic data, may be considered confidential.

“Confidentiality Agreements” are an absolute necessity.  Every legitimate business owner is trying to keep their experience, information, goods, thoughts, and identity – anything they deem to be “confidential information” – from falling into the wrong hands, lest they lose their source of revenue.

Obligations of Receiving Party

Receiving Party shall hold and maintain the Confidential Information in strictest confidence for the sole and exclusive benefit of the Disclosing Party.  Employees, contractors, and third parties who need access to Confidential Information must sign nondisclosure agreements that are at least as protective as those in the Agreement. Receiving Party shall not use any Confidential Information for its own benefit, publish, copy, or otherwise reveal to others, or permit the use of Confidential Information by others for their benefit or to the detriment of Disclosing Party, without the prior written approval of Disclosing Party.

Time Periods

The nondisclosure clauses of this Agreement will survive its termination, and Receiving Party’s obligation to keep Confidential Information private will continue until the Confidential Information no longer qualifies as a trade secret, or until Disclosing Party gives Receiving Party written notice terminating this Agreement, whichever comes first.

Relationships

For any purpose, nothing in this Agreement shall be construed to make either party a partner, joint venturer, or employee of the other.

Severability

If any provision of this Agreement is found to be invalid or unenforceable by a court, the remainder of the Agreement will be interpreted in a way that best reflects the parties’ intent.

Integration

This Agreement contains the parties’ entire understanding of the subject matter and supersedes all previous proposals, agreements, representations, and understandings. This Agreement may not be amended unless both parties sign it in writing.

Waiver

Failure to exercise any right contained in this Agreement does not imply a waiver of any other rights, whether prior or subsequent.